How to contact Cellcard for the assistance while roaming?
Hotline Number: +85512812812
Email Help: customercare@cellcard.com.kh
Fecebook Help: www.facebook.com/CellcardFanPage
How to make out-going call or send SMS while roaming?
[+][Country code & Phone Number]
Example: Call or send SMS back to Cambodia: +85512812812
Call or send SMS to Thailand: +6626474491
How do I select a network for roaming?
* iOS:
- Go to setting.
- Select Carrier
- Set Data Roaming ON
- Select Automatic OFF and choose network available for each package.
(Please be aware that you can only use a network operator that Public has a roaming agreement with.)
* Android:
- Go to Setting and Choose Connections.
- Select Mobile Networks.
- Select Data Roaming On
- Select Network Operators.
- Select Search Networks and choose network available for each package.
(Please be aware that you can only use a network operator that Public has a roaming agreement.)
How do I top-up my account while roaming?
You can top up with three options.
Option 1: *123*14 digit code# and press send. Ex: *123*23345678345678#
Option 2: Simply ways online top-up via Cellcard App & Cellcard Website.
( Payment Options: Visa, Master Card, Union Pay, Wing, Alipay, Acleda, ABA Pay)
Option 3: Top up via Pin-less channels directed from Mobile Banking account.
(Wing, wallet services banking apps)
How do I check my balance while roaming?
Dial #823# to check the balance.
How to activate and deactivate roaming service??
Dial #8910# to activate. It is free of charge.
(The roaming service must be activated before you travel.)
Dial #8910#0# to deactivate. It is free of charge.
