International Roaming | Cellcard

How to contact Cellcard for the assistance while roaming?

Hotline Number: +85512812812

Email Help: customercare@cellcard.com.kh

Fecebook Help: www.facebook.com/CellcardFanPage

How to make out-going call or send SMS while roaming?

[+][Country code & Phone Number]

Example: Call or send SMS back to Cambodia: +85512812812

Call or send SMS to Thailand: +6626474491

How do I select a network for roaming?

* iOS:

  •  Go to setting.
  •  Select Carrier
  • Set Data Roaming ON
  • Select Automatic OFF and choose network available for each package.

(Please be aware that you can only use a network operator that Public has a roaming agreement with.)

 

* Android:

  •  Go to Setting and Choose Connections.
  • Select Mobile Networks.
  • Select Data Roaming On
  • Select Network Operators.
  • Select Search Networks and choose network available for each package.

(Please be aware that you can only use a network operator that Public has a roaming agreement.)

How do I top-up my account while roaming?

You can top up with three options.

Option 1: *123*14 digit code# and press send. Ex: *123*23345678345678#

Option 2: Simply ways online top-up via Cellcard App & Cellcard Website.

( Payment Options: Visa, Master Card, Union Pay, Wing, Alipay, Acleda, ABA Pay)

Option 3: Top up via Pin-less channels directed from Mobile Banking account.

(Wing, wallet services banking apps)

How do I check my balance while roaming?

Dial #823# to check the balance.

How to activate and deactivate roaming service??

Dial #8910# to activate. It is free of charge.

(The roaming service must be activated before you travel.)

Dial #8910#0# to deactivate. It is free of charge.

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