Cellcard gives away a generator a day to support families during power outages | Cellcard

Cellcard gives away a generator a day to support families during power outages

Published Date: March, Wednesday 27, 2019

Cellcard has announced that it will give 60 generators away to customers to help families impacted by the current power outages across the Kingdom.

The announcement will see Cellcard add the generators to the prize pool in its very popular Top-Up & Win promotion, which gives everyday rewards to those who add $1 or more to their main balance.

Cellcard Chief Executive Officer Ian Watson said the company usually gifted prizes such as mobile phones, motorbikes, iPhone wearables and free data and voice, but wanted to give more needed items such as generators to help families currently being impacted.

“With the current electrical failures we know that generators are in short supply and the cost is rising each day,”Mr Watson said.

“The generators will help families in various ways, from pumping water, to powering their homes or operating machinery for their small businesses.”

He said Cellcard also was increasing its use of alternate power adding many more generators to power their tower sites, especially in the provinces.

“70% of our towers are powered by solar, and with additional generators we can ensure customers on our network can still enjoy a quality and reliable service,”Mr Watson said.

“Cellcard 4G LTE is the fastest and most reliable mobile data in Cambodia and we are committed to continuing our service promise even during difficult times such as major electrical failures.”

The Top-Up and Win promotion with generators as prizes – in addition to all other prizes – will run for 60 days from March 27 to 25 May.

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Frequently Asked Questions

What are the benefits of Serey+?

  • Serey+ $1.5 includes: 15GB data, 100 On-Net mins, 100 On-Net SMS, valid for 7 days. To subscribe: *1615*150# or via Cellcard App
  • Serey+ $4 Plan includes: 25GB data, 2,500 On-Net mins Calls, 2,500 On-Net SMS, valid for 28 days. To subscribe: *1615*400# or via Cellcard App
  • Serey+ $6 includes: 60GB data, 150 On-Net mins Calls, 150 On-Net SMS, valid for 30 days. To subscribe: *1615*600# or via Cellcard App
  • Serey+ $10 includes: 100GB data, 10mins Off-Net Calls, 200 On-Net mins, 200 On-Net SMS, valid for 30 days. To subscribe: *1615*1000# or via Cellcard App

All Serey+ allow you to Rollover unused bundle for one year!

How to subscribe to Serey+?

To Subscribe Serey+ $1.5: Dial *1615*150#

To Subscribe Serey+ $4: Dial *1615*400#

To Subscribe Serey+ $6: Dial *1615*600#

To Subscribe Serey+ $10: Dial *1615*1000#

You can also subscribe through the Cellcard App. To download the App: https://bit.ly/ccappdl

How to verify if Serey+ subscription was successful?

You will receive a confirmation SMS of your subscription from “Cellcard”.
In the Cellcard App your Serey+ subscription will be shown next to your main balance. You can also select ‘My Plans’ to see all your active subcriptions and remaining bundles. To download the App: https://bit.ly/ccappdl

How to check my main balance?

Dial *1201# and press call.
In the Cellcard App your main balance is shown in the home page. To download the App: https://bit.ly/ccappdl

How to check my remaining bundles ?

In the Cellcard App, select “My Plans” to see all your active subcriptions and remaining bundles. Try It now on Cellcard app

or Dial *1201# and press call.

How to download cellcard app?

The App is available to download for free on​ App stores, Play Store or Huawei App Gallery.
To download the App: https://bit.ly/ccappdl

How to e-top up?

It’s easy! PLUS, you get 5% cashback everytime you Top Up.
Go to Cellcard App, click “Top Up”, choose “For my number” or “For others”, choose your payment method, enter Top Up amount, press the blue button “Top Up”.​ Click here to Top Up Now

How to make my internet faster?

Here’s some

  • Ensure that you are in the service
  • Clear your caches and/or close unused
  • Enable the LTE
  • Restart your phone or turning on/off airplane mode to refresh your session

If you are still facing issues, you can speak with one of our agents by clicking the chat icon on this website or on the Cellcard App.

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