Online Top Up | Cellcard
Online Top Up

Can I save or print a receipt for reference?

Yes. After payment is made, a receipt will be provided with options to save or print.

How do I use Acleda to buy Online Top-Up?

STEP 1: Enter your mobile number

STEP 2: Enter the amount you want to Top Up

STEP 3: Select Acleda in the payment options

STEP 4: Complete the Acleda Payment Information form

  • Select Payment Options (Acleda Bank Account / Acleda ATM Cash)
  • Enter Account Details
  • Enter OTP

How do I use Union Pay to buy Online Top-Up?

STEP 1: Enter your mobile number

STEP 2: Enter the amount you want to Top Up

STEP 3: Select Union Pay in the payment options

STEP 4: Complete the Union Pay information form

How do I use Visa Or Master Card to buy Online Top-Up?

STEP 1: Enter your mobile number

STEP 2: Enter the amount you want to Top Up

STEP 3: Select Visa or Master card in the payment options

STEP 4: Complete the Visa or Master card information form

  • Card Holder Name
  • Card Number
  • CVV/CVC
  • Expiry Date

How do I use Alipay to buy Online Top-Up?

STEP 1: Enter your mobile number

STEP 2: Enter the amount you want to Top Up

STEP 3: Select Alipay in the payment options

STEP 4: Scan the QR Code on the screen with your Alipay App

Which payment methods are available?

Accepted payment options include Visa Card, Master Card, Union Pay,​Acleda Bank, Wing, and Alipay.

What is Online Top-Up?

Online Top-Up is a new digital service that allows you to Top-up your phone without scratchcards. Buying Online Top-Up requires online payment.

What should I do if I encounter an error or if I don’t receive my Top-Up?

Call 1204 for assistance.

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Want to ask something? Good news, now you can check all the most recent answers to FAQs right here!

Frequently Asked Questions

What are the benefits of Serey+?

  • Serey+ $1.5 includes: 15GB data, 100 On-Net mins, 100 On-Net SMS, valid for 7 days. To subscribe: *1615*150# or via Cellcard App
  • Serey+ $4 Plan includes: 25GB data, 2,500 On-Net mins Calls, 2,500 On-Net SMS, valid for 28 days. To subscribe: *1615*400# or via Cellcard App
  • Serey+ $6 includes: 60GB data, 150 On-Net mins Calls, 150 On-Net SMS, valid for 30 days. To subscribe: *1615*600# or via Cellcard App
  • Serey+ $10 includes: 100GB data, 10mins Off-Net Calls, 200 On-Net mins, 200 On-Net SMS, valid for 30 days. To subscribe: *1615*1000# or via Cellcard App

How to subscribe to Serey+?

To Subscribe Serey+ $1.5: Dial *1615*150#

To Subscribe Serey+ $6: Dial *1615*600#

To Subscribe Serey+ $10: Dial *1615*1000#

How to verify if Serey+ subscription was successful?

You will receive a confirmation SMS of your subscription from “Cellcard”.
In the Cellcard App your Serey+ subscription will be shown next to your main balance. You can also select ‘My Plans’ to see all your active subcriptions and remaining bundles. To download the App: https://bit.ly/ccappdl

How to check my main balance?

Dial *1201# and press call.
In the Cellcard App your main balance is shown in the home page. To download the App: https://bit.ly/ccappdl

How to check my remaining bundles ?

In the Cellcard App, select “My Plans” to see all your active subcriptions and remaining bundles. Try It now on Cellcard app

or Dial *1201# and press call.

How to download cellcard app?

The App is available to download for free on​ App stores, Play Store or Huawei App Gallery.
To download the App: https://bit.ly/ccappdl

How to make my internet faster?

Here’s some

  • Ensure that you are in the service
  • Clear your caches and/or close unused
  • Enable the LTE
  • Restart your phone or turning on/off airplane mode to refresh your session

If you are still facing issues, you can speak with one of our agents by clicking the chat icon on this website or on the Cellcard App.

How can I check my phone number?

To check your phone number, please dial *1202# or open Cellcard app.

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