How to contact Cellcard for help while roaming?
Hotline Number: +85512812812
Email Help: customercare@cellcard.com.kh
Fecebook Help: www.facebook.com/CellcardFanPage
How to make out going call or send SMS while Roaming?
[+][Country code & Phone Number]
Example:
Call or send SMS back to Cambodia: +85512812812
Call or send sms to Thailand: +6626474491
How to deactivate prepaid roaming?
To deactivate Roaming service, dial *1784*0#
On Android devices, How to select a network for roaming?
- Go to Setting and Choose Connections
- Select Mobile Networks
- Select Data Roaming On
- Select Network Operators
- Select Search Networks and choose network available for each package.
On iOS devices, How to select a network for roaming?
- Go to setting
- Select Carrier
- Set Data Roaming ON
- Select Automatic OFF and choose network available for each package.
(Please be aware that you can only use a network operator that Public has a roaming agreement with.)
How do I top-up my account while roaming?
You can top up with three options.
Option 1: *1203*14 digit code# and press send. Ex: *1203*23345678345678#
Option 2: Simply ways online top-up via Cellcard App & Cellcard Website.
( Payment Options: Visa, Master Card, Union Pay, Wing, Alipay, Acleda, ABA Pay)
Option 3: Top up via Pin-less channels directed from Mobile Banking account.
(Wing, wallet services banking apps)
How do I check my balance while roaming?
Dial *1201# to check the balance.
