Service Interruption | Cellcard

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We’re committed to providing our customers with the very best network experience whether it’s 2G for voice, 3G for voice and internet, or our award-winning 4G service giving you the fastest internet speeds on your phone.

The network is the backbone that keeps everyone connected to the people and things that matter most. Our team of engineers is always on the go. Swapping out old technologies for new and relocating towers and sites to continually improve network service. And they are fixing and repairing where problems occur, especially with storms and heavy construction which can damage the network.

But rest assured, our expert engineers work around the clock to get the network back up and running as fast as possible.

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Date of outage : 12/02/2020 Time: 09:00
Service Interruption : You may be experiencing interruption on voice calls and Internet
Partial area in (province): Kratie  Siem Reap  Svay Rieng  Preah Sihanouk
District:
Reason: Optical cable break
Resolution: Engineers are working to restore service as quickly as possible.
Date of outage : 03/02/2020 Time: 08:35
Service Interruption : You may be experiencing interruption on voice calls and Internet
Partial area in (province): Banteay Meanchey  Battambang  Kampong Thom  Oddar Meanchey  Phnom Penh  Preah Vihear  Siemreap
District: Serei Saophoan  Svay Chek  Poipet  Paoy Paet  Mongkol Borei  Ou Chrov  Thma Puok  Preah Netr Preah  Phnum Srok  Malai  Bavel  Thma Koul  Aek Phnum  Kampong Svay  Prasat Sambour  Stoung  Sandan  Santuk  Stueng Saen  Prasat Ballangk  Anlong Veaeng  Samraong  Trapeang Prasat  Chong Kal  Banteay Ampil  Chamkar Mon  Prampir Meakkakra  Doun Penh  Saensokh  Tuol Kouk
Reason: Optical cable break
Resolution: Engineers are working to restore service as quickly as possible.
Date of outage : 26/01/2020 Time: 04:36
Service Interruption : You may be experiencing interruption on voice calls and Internet
Partial area in (province): Siemreap
District: Siemreap
Reason: Optical cable break
Resolution: Engineers are working to restore service as quickly as possible.