Service Interruption | Cellcard

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We’re committed to providing our customers with the very best network experience whether it’s 2G for voice, 3G for voice and internet, or our award-winning 4G service giving you the fastest internet speeds on your phone.

The network is the backbone that keeps everyone connected to the people and things that matter most. Our team of engineers is always on the go. Swapping out old technologies for new and relocating towers and sites to continually improve network service. And they are fixing and repairing where problems occur, especially with storms and heavy construction which can damage the network.

But rest assured, our expert engineers work around the clock to get the network back up and running as fast as possible.

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Date of outage : 9/8/2019
Service Interruption : You may be experiencing interruption on voice calls and Internet
Partial area in (province): Sihanouk
District:
Reason:
EDC power off electricity from the midnight in some blocks at Sihanouk vill due to flooding to avoid huge damage of short circuit.
Resolution: Engineers are working to restore service as quickly as possible.
Date of outage : 7/7/2019 Time: 07:50
Service Interruption : You may be experiencing interruption on voice calls and Internet
Partial area in (province): Banteay Meanchey  Oddar Meanchey  Battambang  Siemreap  Kampong Thom  Preah Vihear
District: Svay Chek  Anlong Veaeng  Poipet  Paoy Paet  Bavel  Mongkol Borei  Ou Chrov  Thma Puok  Thma Koul  Preah Netr Preah  Samraong  Trapeang Prasat  Chong Kal  Phnum Srok  Banteay Ampil  Malai  Kralanh  Kampong Svay  Preah Vihear  Svay Leu  Siem Reap  Prasat Sambour  Banteay Srei  Stoung  Soutr Nikom  Chey Saen  Angkor Chum  Rovieng  Chi Kraeng  Choam Ksant  Puok  Sandan  Santuk  Prasat Bakong  Stueng Saen  Aek Phnum  Kuleaen  Angkor Thum  Prasat Ballangk  Tbaeng Mean Chey  Varin  Chhaeb  Srei Snam  Sangkum Thmei
Reason: Major electricity power failure​ from Electricity Authority of Cambodia
Resolution: Engineers are working to restore service as quickly as possible.
Date of outage : 04/07/2019 Time: 20:29
Service Interruption : You may be experiencing interruption on voice calls and Internet
Partial area in (province): Siem Reap, Kampong Thom, Preah Vihear, Banteay Meanchey, Battambang & Oddar Meanchey
District:
Reason: Technical Maintenance
Resolution: Engineers are working to restore service as quickly as possible.