cellcard Unveils Revolutionary Customer Experience Center in Phnom Penh, Merging Tradition with Cutting-Edge Technology

Phnom Penh, Cambodia [25 August 2024] – cellcard, Cambodia’s telecommunications provider, today announced the grand opening of its revolutionary Customer Experience Center, a groundbreaking space that redefines the future of customer service in the Kingdom.

Located within the historic Royal Railway building, this state-of-the-art center seamlessly blends tradition with cutting-edge technology, offering a unique and unparalleled experience for customers. The center is designed to provide a one-stop-shop for a wide range of services, including telecommunications, banking, travel, and more.

“This is a momentous occasion for cellcard as we continue to innovate and elevate the customer experience in Cambodia,” said Simon Perkins, ICT Division of the Royal Group of Companies. “Our partnership with Royal Railway marks a significant milestone, combining the heritage of this iconic building with the future-forward vision of cellcard. We are thrilled to offer our customers a truly exceptional and convenient experience.”

The center features a modern, welcoming environment designed to cater to the needs of all customers. From personalized assistance to digital self-service options, the center offers a seamless and efficient experience.

H.E Peng Ponea, Minister of Public Works and Transport, expressed his support for the project, stating, “I would like to encourage people and companies to used freight services and travel on the Cambodian railways to the maximum for budget savings with low prices for transportation and travel. At the same time, the Ministry would like to request that the Royal Railway be modernized by equipping safety equipment to increase transportation efficiency in response to essential changes in the operation of the railway transport sector and to promote the railway sector in Cambodia.”

Neak Oknha Kith Meng, Chairman of the Royal Group of Companies, added, “It is not just a building but a symbol of our commitment to digital technology and our respect for our historical heritage. We are dedicated to revitalizing this historic building from the French colonial era, blending the richness of our past with the dynamic growth of our present and future.”

The grand opening of the cellcard Customer Experience Center marks a significant step forward in Cambodia’s digital transformation and reaffirms cellcard’s position as an innovator in the telecommunications industry.